Your complete satisfaction is extremely important to us. If you are unsatisfied with any item purchased from Alevo Nutrition please contact us

You may return it within 15 days of the original purchase date and you will receive a full refund for unopened items in re-sellable conditions (*)

Please note: Individually sold, single serving items are not returnable.

To return any items, please contact us directly by email or phone to request a Return Merchandise Authorization (RMA). Please include your RMA number on the outside of any returned package. Please include a copy of the original invoice with the return with a brief explanation of the reason for the return. We must physically receive the return within 15 days of the original purchase date.

Return Address: 418 W Garden St. #201. Pensacola, Fl 32502

(*) Conditions 
  • No returns, exchanges or credits are accepted on products that have been affected by melting or freezing.
  • When sending back an¬†unopened product for a refund, please make sure to pack items well as we are unable to issue a credit to the payment method if damage occurs during return shipping.
  • Original shipping charges and the return shipping costs are non-refundable.
  • No returns will be accepted without an RMA.

Alevo Nutrition reserves the right, at its sole discretion, to reject any return that does not comply with these requirements or has been deemed an abuse of our return policy.



We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at and send your item to: 418 W Garden St #201. Pensacola Florida US 32502.